Salts Medilink Stoma Nursing Team

Richard Street, Aston, Birmingham, B7 4AA
 
298 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
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Review of Harrogate community stoma nurse team
16th May 2024


Fiona, treated me with respect, understood my total reluctance to deal with the stoma. Fiona was able to show the process, explained the delivery process and enabled me to leave with confidence about the future with the stoma.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
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Staff
Product Pressure
Nurse Skill
 
Review of North London Community Stoma Nurse Team
1st May 2024


I have now met three of the four team members. The experience has been entirely positive. They are uniformly kind, pleasant and approachable and, even more importantly, highly professional in their dealings with me. They have been responsive to my questions and concerns and also proactive in advising and supporting me in matters of which I was not previously aware. Liaison with other parties involved in my care - discharging hospital, GP, equipment suppliers - has been seamless. I have every confidence in the team.

Suggested improvements
Can't think of anything

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Nurse Skill
 
Review of Airedale community stoma nurse team
24th April 2024


Reflect tje treatment/service i had

Suggested improvements
The response time when the patient is having a correspondence with pne of your nurses.

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Dignity/Respect
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Nurse Skill
 
Review of Airedale community stoma nurse team
24th April 2024


I felt very relaxed and she anwsered all my questions that i had and helped me with them

Suggested improvements
I dont think she could of done anything better i was very happy with my treatmwnt

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Nurse Skill
 
Review of Croydon Stoma Department
8th April 2024


Great care by Bully amd Anna

Suggested improvements
Great care

Experience
Dignity/Respect
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Nurse Skill
 
Review of West Midlands Community Stoma Nurse Team
4th April 2024


for the Attention of DS - (Medilink RGN Stoma Specialist) I was little anxious when it was planned for you as RGN Stoma Specialist to review me after my colorectal surgery and register me with Medilink. Can I say a big thank-you ( hugs) for your patience, professionalism and valued empathy. After reviewing my concerns and providing me affirmations based on your vast knowledge and experience, my confidence to enable me to deal with my life-changing situation, has helped me to a better position; than the anxiety ridden one prior to your visit. I think your observation and commendation on the surgeons skill to have provided me with well constructed Stoma; highlights your vast knowledge experience and understanding. I’m sure you’re a highly valued individual and asset. May I thank-you for yesterday and look forward to your support going forward. Kind regards pk.

Suggested improvements
I think a noted/written form of the key areas of discussion at our 1st Medilink RGN Stoma Specialist Nurse review would be very helpful to help as an aide-memoir and to avoid future confusion or repetition. But Importantly a written list of all of the Medilink supplies, with dates, frequency, quantity, sizes, with the key contact numbers; would be valuable to help me manage my supplies. Most importantly Including the list of Stoma Bags with their features/benefits; such that I can explore all of the bag types available from a trusted organisation ( Medilink) along with the adhesive spray types, accessories to support my Stoma Care going forward ( e.g. stoma care strengthening exercise support belt types etc.) As opposed to multiple booklets. A comprehensive list of this information on one page(s)/booklet, is very important for you as an organisation and me as a patient.

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Nurse Skill
 
Review of Portsmouth Urology stoma team
4th April 2024


Because I was experiencing a few incidents with the product my confidence was low. After the home visit I felt so much better with the knowledge that Jade is just at the end of the phone and so quick to respond. I really cannot fault.

Suggested improvements
I really cannot think of anything!

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Dignity/Respect
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Nurse Skill
 
Review of Harrogate community stoma nurse team
13th March 2024



Dignity/Respect
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Rating not given.
Nurse Skill
 
Review of Croydon Stoma Department
13th March 2024


They are an excellent team. Supportive as well as knowledgeable

Suggested improvements
All good

Experience
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Nurse Skill
 
Review of North London Community Stoma Nurse Team
8th March 2024


Excellent friendly nurse and very knowledgeable

Suggested improvements
Nothing.

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