Reviews
Reviews
Fiona, treated me with respect, understood my total reluctance to deal with the stoma.
Fiona was able to show the process, explained the delivery process and enabled me to leave with confidence about the future with the stoma.
I have now met three of the four team members. The experience has been entirely positive. They are uniformly kind, pleasant and approachable and, even more importantly, highly professional in their dealings with me. They have been responsive to my questions and concerns and also proactive in advising and supporting me in matters of which I was not previously aware. Liaison with other parties involved in my care - discharging hospital, GP, equipment suppliers - has been seamless. I have every confidence in the team.
Reflect tje treatment/service i had
I felt very relaxed and she anwsered all my questions that i had and helped me with them
Great care by Bully amd Anna
for the Attention of DS - (Medilink RGN Stoma Specialist)
I was little anxious when it was planned for you as RGN Stoma Specialist to review me after my colorectal surgery and register me with Medilink.
Can I say a big thank-you ( hugs) for your patience, professionalism and valued empathy.
After reviewing my concerns and providing me affirmations based on your vast knowledge and experience, my confidence to enable me to deal with my life-changing situation, has helped me to a better position; than the anxiety ridden one prior to your visit.
I think your observation and commendation on the surgeons skill to have provided me with well constructed Stoma; highlights your vast knowledge experience and understanding. I’m sure you’re a highly valued individual and asset.
May I thank-you for yesterday and look forward to your support going forward.
Kind regards
pk.
Because I was experiencing a few incidents with the product my confidence was low. After the home visit I felt so much better with the knowledge that Jade is just at the end of the phone and so quick to respond. I really cannot fault.
They are an excellent team. Supportive as well as knowledgeable
Excellent friendly nurse and very knowledgeable